Frequently Asked Questions...
1. What types of events do you cater to?
We cater to all types of events, including weddings, corporate functions, birthdays, anniversaries, and more. If you’re celebrating, we’re here to make it memorable!
2. How far in advance should we book?
We recommend booking as early as possible to secure your date, especially during peak seasons. However, feel free to reach out for last-minute inquiries – we’ll do our best to accommodate you.
3. Can I customize a package to suit my needs?
Absolutely! Every event is unique, and we’re happy to curate a personalized package that meets your specific requirements. Contact us to discuss your vision, and we’ll make it happen.
4. Do you provide on-site assistance during the event?
Yes! Our team will be on-site to ensure everything runs smoothly and that your guests have an amazing experience.
5. What is your cancellation policy?
Our cancellation policy varies depending on the timeline and specific circumstances. Please refer to our terms or contact us for detailed information.
6. Can we add extra hours to our booking?
Of course! Additional hours can be arranged in advance or during the event, subject to availability. Fees may apply.
7. Do you travel to events outside of Downtown Toronto or the GTA?
Yes, we’re happy to travel for events. Depending on the location, travel fees may apply. Reach out to discuss your specific event details.
8. How much space do you need for set-up?
Our setup typically requires a space of approximately 10 feet by 10 feet. We will also require access to an outlet (110V, 10 amps, 3 prong outlet) that is solely used by our photobooth. Let us know your venue details, and we’ll ensure everything fits perfectly.
9. Are digital copies of photos provided?
Yes! All packages include digital copies of your event photos, so you can relive the memories and share them with your guests. We will provide you with a password-protected online gallery which you can share with your guests shortly after the event.
10. How do I secure my booking?
Bookings are secured with a signed agreement and a deposit. Contact us to start the process today!
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